Siloed customer data, no single view
What if your CDP also ran your campaigns?
LoyaltyHQ pairs a real-time customer data platform with email, SMS, on-site personalization, and loyalty in one place, plus a forward-deployed marketer, so ecommerce brands don't juggle a dozen point solutions.
The problem
Your tools don't talk to each other
Email, SMS, loyalty, and on-site personalization often run in separate systems that never sync. Customers get generic messages because no single tool has the full picture, and conversions drop as a result.
What we hear from brands
a multi-channel DTC brand coordinating email, WhatsApp, and SMS: current tools are siloed and don't share data, leading to disconnected customer experiences
a vitamins brand: our tech stack is siloed, causing integration headaches between loyalty, subscriptions, and on-site experiences
an online fashion brand: SMS and on-site tools are siloed, and we have no unified customer profile
The new way
Identity resolution that just runs in the background
LoyaltyHQ auto-cleans and deduplicates data across touchpoints to keep profiles accurate, with built-in error checks and real-time alerts. What used to require a data team now happens automatically, whether a customer shops online, in-store, or through a dealer.
Outcomes brands report
426%
ROI on marketing automation within 41 days of unifying data
A full week
of work time saved through streamlined operations over 5 months
2 weeks
for a forward-deployed marketer to complete integration and migrate existing flows
How it works
After go-live, the work does not stop
Weekly review
What shipped, what moved, and what is next gets looked at every week rather than every quarter.
Continuous testing
Subject lines, offers, timing, and layouts are A/B tested on an ongoing basis, not once at launch.
New programs each month
The roadmap keeps producing flows and experiments long after the migration is finished.
The platform
Reporting that comes from the same place as the sending
Because campaigns, site behavior, and orders live in one system, the numbers reconcile by construction. There is no export, no join, and no argument about which tool is right.
Your forward-deployed marketer
What you can actually ask for
Building or updating flows, creating segments, setting up A/B tests, configuring personalization rules and widgets, chasing a deliverability problem. The list is not a menu of tiers, it is whatever the marketing work is that week.
Flows, segments, widgets, and A/B tests built for you
Deliverability monitored and repaired
Ad-hoc requests, not a ticket allowance
Replace your stack
The overlap audit that leads to LoyaltyHQ
Auditing every tool that touches customer data usually turns up several doing the same job. Once that overlap is mapped, one platform can absorb most of it. That is the case LoyaltyHQ makes against a stack built from separate email, SMS, recommendation, and loyalty tools.
400+ use cases, one platform to see them in
There is a good chance your use case is already solved. Book a demo and we will show you where.